Creating Value Stories – ABPMP Summary

I presented this Thursday at the ABPMP Denver meeting on the topic of how to build  support for BPM initiatives. My message was primarily that to get traction and support for these initiatives, internal and external services organizations need to create a compelling value story. “Stories” are how these initiatives communicate how they will solve need and meet organizational goals. Here are the presentation slides for Consultative Selling and Business Cases for BPM ROI. I am glad to see how the Denver ABPMP organization has grown over the past year … Continue Reading >


ABPMP Summary

I presented this Thrusday at the ABPMP Denver meeting on the topic of how to build support for BPM initiatives. My message was primarily that to get traction and support for these initiatives, internal and external services organizations need to create a compelling value story. “Stories” are how these initiatives communicate how they will solve need and meet organizational goals. Here are the presentation slides for Consultative Selling and Business Cases for BPM ROI. I am glad to see how the Denver ABPMP organization has grown over the past year … Continue Reading >


How to Survive the Downturn

Is a downturn inevitable? Given all the talk in the past couple months, it seems that a downturn can no longer help but to become a self-fulfilling prophecy if it has not already set in. The only question is how long and how deep? How should companies approach these uncertain times? Most of the companies I am talking to seem to be continuing much with business as usual. Granted, I am not currently working with investment banks nor home builders, but even a company I am working with that is … Continue Reading >


The Value of Process Improvement

I will be presenting at the November ABPMP event in Denver this Thursday from 4:00p to 6:00p.  The topic is Using Business Cases and ROI to Justify BPM. The content is based on my work with a BPM software vendor’s sales team where we built an approach and model for them to deliver customized Business Cases with sales prospects.  The approach is equally applicable to BPM Centers of Excellence looking to generate project sponsorship. This value driven approach has been shown to speed support and close more, larger projects. You … Continue Reading >


Growing Centers of Excellence

Continuing a series of posts addressing some of the lessons and take aways from recent experience in establishing Centers of Excellence. I believe different enterprises are at different levels of sophistication in their use of centers of excellence (CoEs) and view them at different levels of strategic importance. Organizational Maturity Models are a good approximation to the stages enterprises will experience in creating CoE’s. Perhaps the best know of these is the Capability Maturity Model (CMM or CMMI.) The CMM model identifies five increasing levels of maturity for an organization: … Continue Reading >