Denver ABPMP Meets Tomorrow

If you can be in Denver tomorrow, Feb 19 between 4:30pm and 6:00pm, please join us. We are meeting at: Oracle Building, Denver Tech Center 7700 Technology Way Denver, CO Guest Speaker: Steve Towers Moments of Truth, Making customer satisfaction work in your favor Steve Towers is the founder of the Business Process Group (www.bpgroup.org) a global business club (originally formed 1992) exchanging ideas and best practice in Business Performance Management, Transformation and Process Improvement. He leads from the front and works with many of the leading fortune 500 companies … Continue Reading >


Gartner Says Most Organizations Lack All the Skills Needed to Implement and Optimize Their Business Processes

While this article is not new, its title caught my eye while doing some other research.  Quite a bold statement from Gartner. I wonder why there’s not the typical 80% chance by 2010 parenthetical? I do agree with the extract: “Successful BPM requires an agile iterative approach to process change. Many internal IT organizations and external service providers (ESPs) are still practicing business process re-engineering, using ‘waterfall’ software development methods and calling this ‘BPM’,” said Michele Cantara, research vice president for Gartner. “BPM is intended to empower business stakeholders to … Continue Reading >