Denver ABPMP Meets Tomorrow

If you can be in Denver tomorrow, Feb 19 between 4:30pm and 6:00pm, please join us. We are meeting at: Oracle Building, Denver Tech Center 7700 Technology Way Denver, CO Guest Speaker: Steve Towers Moments of Truth, Making customer satisfaction work in your favor Steve Towers is the founder of the Business Process Group ( a global business club (originally formed 1992) exchanging ideas and best practice in Business Performance Management, Transformation and Process Improvement. He leads from the front and works with many of the leading fortune 500 companies … Continue Reading >

The Value of Process Improvement

I will be presenting at the November ABPMP event in Denver this Thursday from 4:00p to 6:00p.  The topic is Using Business Cases and ROI to Justify BPM. The content is based on my work with a BPM software vendor’s sales team where we built an approach and model for them to deliver customized Business Cases with sales prospects.  The approach is equally applicable to BPM Centers of Excellence looking to generate project sponsorship. This value driven approach has been shown to speed support and close more, larger projects. You … Continue Reading >