What is BPM

As I work to prepare the agendas for the fall schedule of the Denver chapter of the Association of BPM Professionals (ABPMP), I thought it would be timely to step back and define BPM. First, let’s get the acronym expanded correctly. I still hear some say BPM is Business Process Modeling or Business Performance Management. No, to me at least, BPM is Business Process Management. Perhaps this is the simplest definition we will all agree to. As I went searching for more definition, I found that there is less agreement … Continue Reading >


The Process Center of Excellence

It is time for lean six sigma to grow beyond its focus on process improvement and deliver the reality of an agile enterprise. Capping a series of articles, I explore the organizational need for a Process Center of Excellence, how it would work and the agile results it would deliver. Continue Reading >


When Lean Six Sigma Works

While titled So What is Lean Six Sigma, I think this article does one of the better jobs of pointing out the strengths and limitations of the practice.


Agile Development is so Old Fashioned

The functioning principles of Agile (and process improvement more broadly) can be found in lean manufacturing and six sigma. These concepts date back to just after World War II and include error proofing, eliminating waste, creating flow, adding customer value, and empowering workers. If you are interested in deeper understanding I suggest reading the above links and: 14 principles of the Toyota Way 2 pillars of the Toyota Production System (Just-in-time and smart automation) 5S methodology Total Quality Management Deming’s 14 points While more comprehensive, notice how similar these ideas are to … Continue Reading >


Measuring Outputs Expanded

I talked at a high level in my Measure Outputs post about the types of measures that are useful. That post stated broadly that input measures do little to help improve, control or predict performance. In this post, I will expand on that concept to cover in more depth what types of measures focus on output and help drive process improvement. Perhaps the best known framework for creating measures is the balanced score card. This sets up categories of metrics that support an organizations strategies and vision. From the Balanced … Continue Reading >


Team Charters

If you need more than one person to get a project done, start with creation of a team charter. Charters document and communicate a team’s purpose. The process of creating and maintaining the charter builds understanding of and broad commitment to that purpose. Continue Reading >


Eliminate Variability

Variability is the root of all evil in development and must be eliminated. Continue Reading >